Complaints about our services?

Complaint form

Complaints about our services?

The Royal Museums of Fine Arts of Belgium attach a lot of importance to the quality of the services they offer. However, if you do have a comment relating to the museums you can let us know . We shall do everything possible to avoid similar complaints in the future.

For a good treatment of your complaint may we ask you to fill in the form.

An acknowledgment of receipt will automatically be sent to you and you will receive a personal answer within the 30 days. 

Still feel you didn’t get any satisfaction?

If you are unhappy with the way your complaint was dealt with in first instance, you are welcome to approach the Federal Ombudsman, Rue de Louvain 48 box 6 Leuvenseweg – 1000 Brussels

Free phone 0800 99 962

www.federalombudsman.be